A UK logistics company founded on a simple belief: that businesses deserve a freight partner who treats their cargo as their own, communicates honestly and delivers on every promise.
Aux Logistics was founded by logistics professionals who had spent years watching businesses get let down by providers that overpromised and underdelivered. Cargo lost without accountability. Missed collections with no warning. Support desks that rang to voicemail.
We started Aux Logistics with a straightforward commitment: to be the logistics partner we always wished existed. One that communicates proactively, quotes honestly, collects on time and picks up the phone when something goes wrong.
Based in the North West of England with a network spanning the UK and every UK postcode, we've grown by doing exactly what we said we would. Every time. For over two thousand clients, from single van SMEs to enterprise supply chains.
Four values that guide every decision we make, every shipment we handle and every conversation we have.
We say what we mean and mean what we say. If we can't do something, we'll tell you, not after it's gone wrong, but before. Honest communication is non negotiable at Aux Logistics.
98% on time delivery isn't luck, it's the result of meticulous planning, real time monitoring and a culture where letting clients down is simply unacceptable. We treat every consignment as if our reputation depends on it. Because it does.
We're not a transactional freight booking platform. We're a genuine partner invested in the success of your business. Every client has a named account manager who understands your operation and proactively looks for ways to improve it.
Logistics doesn't stand still and neither do we. We invest continuously in technology, training and network development, always looking for ways to deliver faster, more efficiently and more sustainably for our clients.
Our people are our product. Every member of the Aux Logistics team is selected for their expertise, communication skills and commitment to going above and beyond.
Every team member completes comprehensive training in freight operations, customs compliance, customer service and our TMS platform. Annual refresher training keeps skills current.
Our operations control room is staffed 24/7/365. No call centres, no outsourced support. When you call, you speak to someone who knows your account and can act immediately.
We hire people who care about doing a good job. Not just on time KPIs, but about whether clients feel valued, supported and confident that their supply chain is in safe hands.
We believe logistics businesses have a real responsibility to operate sustainably. ESG is not a checkbox for us, it shapes how we run every part of our operation.
Our accreditations aren't just badges, they're evidence of the rigorous processes, training and quality systems we maintain across every area of our business.
In 15 years of running an collect business I've used many freight agents. Aux Logistics are the first who feel like a genuine partner. They proactively flagged a duty classification error that saved us over £40,000. That's not just good service, that's integrity.
We moved to Aux Logistics after a nightmare with our previous provider. The contrast was immediate. Named account manager, proactive updates and a team that resolves issues before they become problems. Our client SLA compliance went from 89% to 97% in the first quarter.
What separates Aux Logistics is the people. Every person I've dealt with has been knowledgeable, responsive and genuinely helpful. They don't just book shipments, they think about what's best for our business. Highly recommended to any company serious about their logistics.
Our Small Van, Medium Panel Van and Large Panel Van are GPS tracked, fully insured and available 24/7 for same day and next day collections anywhere in the UK.
Free, no obligation quote. No hard sell. Just honest advice from logistics professionals.